NEohioPAL Frequently Asked Questions - FAQ'S

What's the purpose?
NEohioPAL Mission Statement:
The Northeast Ohio Performing Arts List exists: (in random order)
1) to promote cooperation & support within the performing arts community.
2) to provide a forum for critical opinion and educational essays in order to promote free discussion of our work.
3) to provide arts organizations and individual artists an easy way to publicize their events thereby making the whole performing arts community immediately aware of opportunities.
4) to create an environment where performing artists can get assistance from their colleagues for performing arts related issues - borrowing equipment, selling equipment, finding a prop, etc.

How many messages will I get?
You can select digest style and receive all of the messages bundled into one e-mail per day at around 9:00am, get individual messages in real time as they are posted or just check the archives periodically on the archive page. There are between zero and fifty postings per day / one hundred to two hundred per week.

Do you do this full time?
I administer the list part-time. I am Vice President of Special Projects and co-owner of Research Organics, Inc. a biochemical manufacturing company. I am also the Director of the School of Theatre and Artistic Director of Fairmount Performing Arts Conservatory - all for Fairmount Center for the Arts. Additionally, I am a free lance director at area theatres.

Will you manage my account for me? Make changes? Unsubscribe me if I don't like it? etc.
One of the great features of the 'mailman' software is that you can handle your own account and do all of these things on your own. That is the main reason I can keep it free.

How do I make changes to my account?
To change your password, select digest or individual messages, un-subscribe, temporarily go on hiatus from the list when on vacation, permanently go on hiatus in order to be able to post without receiving email, switch from "plain text" formatting to "mime" formatting, etc. etc., you need to access your individual account page with your password. You have either already chosen a password yourself or have been assigned a password automatically by "Mailman." In either case you can get the "Mailman" administrators to send you your password by visiting this site: http://mailman.listserve.com/listmanager/listinfo/neohiopal. Look for the heading on that page: NEohioPAL Subscribers. Under that heading you will find this: "To unsubscribe from NEohioPAL, get a password reminder, or change your subscription options enter your subscription email address:" Enter your e-mail address where it says, then click on "edit options." Then, to get your password look for the heading "Forgotten your password?" and click on "E-Mail my password to me". Once you get the password and can access that page, you can change your password, select digest or individual messages, un-subscribe, temporarily go on hiatus from the list when on vacation, permanently go on hiatus in order to be able to post without receiving email, etc. etc.

How do I post a message to the list?
1) You can only post to the list with a subscribed email address. If you try to use an unsubscribed address it will automatically be rejected by the software. This change was made (on 11/16/07) because the posting queue was getting inundated with spam. Note: A way to be able to post messages but not receive any mail is to subscribe and then go on hiatus.

2) Send the message to: neohiopal@listserve.com. I will know it is for the list if you use that address. No request or explanation will be necessary. Postings will usually be approved and forwarded within hours after they are submitted, but for sure by the end of the day.

3) To help reduce our bandwidth usage, combine all of your messages from your organization into one message per week, not to exceed 5,000 bytes.

4) Send a clear, concise headline in the subject line including producing organization, event and any other pertinent information. (IE - NEWS from Weathervane - youth classes, Proof opening, Joseph Auditions) The software does not allow me to edit your subject line headline. Keep your headline as specific as possible -- subscribers will decide whether to open and read your message based on the subject line. Also, the software will automatically put the prefix [NEohioPAL] before your subject line when it sends the message out to the subscribers. Do not put that in yourself. A suggestion to help assist subscribers in deciding whether to open and read your email would be to put a prefix before your posting such as: Audition:, Opinion:, Review:, Sale:, Career:, Event:, Opening:, etc. And please remember to identify yourself - your message will not be posted if it is anonymous.

5) Put your message in the body of the e-mail. Give all the basics - Who, What, When, Where and Contact information. If you are casting, make sure you include whether the positions are paid or not, and whether any AEA contracts are available.

6) Don't send a private message to me with instructions as everything that you send will get posted to the list.

7) No attachments & no graphics. Some people have their mailboxes set to not accept attachments and I am wary of accidentally forwarding a virus. If you want people to see pictures or be able to view a flyer or attachment then you should set them up on a website and send out the link with your message. Whether you use aol, microsoft outlook or another program, the system will usually but not always translate your text formatting (font, point size, centering, color, etc.) in the body of the message.

8) Carefully edit and spell-check your message.

9) Don't send the same message to the list more than once a week.

10) If people reply to your message, it will go directly back to you. The e-mail address you originate it from will appear in the reply-to field in the header.

Does it take a lot of time for you to do this?
It takes between half an hour to several hours a day.

How do you decide what to approve for forwarding?
I forward everything that appears to be legitimately related to Performing Arts or that will help performing artists that is relevant to this region. However, please perform due diligence for any organization or individual promoting goods and services. My posting a message is not in any way an endorsement of the validity of the content. I don't do any background or reference check on any posting.

Do you post notices about ALL auditions and openings in the Northeast Ohio area?
I only post what is forwarded to me. The weekly and daily newspapers may have additional coverage of other auditions, openings and arts events.

I don't care about High School Productions. I only want information about Musical Theatre auditions. Can you just send me that?
Sorry I can't. It would become too time consuming and expensive to have multiple special interest groups because each would need a separate mailman list. Delete the postings that don't interest you. My aim is to be as inclusive as possible with Performing Arts events in Northeast Ohio.

What is the Neopal Bulletin Board and how is it different from NEohioPAL?
There is also a sister site to this list called the [NEoPAL Bulletin Board]. Occasionally when "hot-button" discussions go on more than a day or two, the bulletin board is used. This site also has some other terrific features, like a searchable database for you to put your personal information and a place to post pictures: http://groups.yahoo.com/group/neopal/

I am a current subscriber and use the digest version. I am getting a lot of html gruel or I am receiving the info as a download that I have to hunt for. How do I fix that?
Certain e-mail systems have problems with the way Mailman delivers the digest version.

Here are several solutions and/or workarounds:
--Three systems that do not have any problems delivering the digest version are Microsoft Outlook, Gmail and Yahoo. If you are having trouble and decide to switch to MS Outlook, Gmail or Yahoo, use the "mime" setting for text style.
-- If you currently use the "digest" version try changing your setting (see instructions above) from "plain text" to "mime" or vice versa.
-- Set up a new dedicated e-mail address just for NEohioPAL and subscribe using the "individual" setting. The messages will accumulate in this dedicated e-mail address and you can check them as often or as little as you like. The inbox, effectively, will be your table of contents.
-- Switch your setting from "digest" to "individual" then set up a rule in your e-mail program (Microsoft Outlook, Outlook Express & Hotmail have this option. Others may as well -- you will need to check yours) to move all e-mails to a dedicated folder. Designate the rule to move "neohiopal-bounce@listserve.com" or all mail with [NEohioPAL] in the subject line to your designated folder and then access that folder as your personal "digest."

Why is microsoft outlook delivering neohiopal mail differently than before?
If you are using Microsoft Outlook to receive the NEW Neohiopal mail, I am sure you have noticed a few differences.

One-at-a-time postings -- There is an attachment on every email. Fear not, it is only the footer with important list information. There is no way to change this - Sorry.

Digest postings -- The digest is coming to you as one long message instead of an attachment for each message. You can correct this by switching your settings to "mime" instead of "plain text." Go to the bottom of this page and log in to your account page to change your settings: http://mailman.listserve.com/listmanager/listinfo/neohiopal

I accidentally deleted a message and want to see it again. Will you resend it to me?
Sorry I can't do that. But all messages that have been sent out are available in the archive.

I noticed when I google my name, I can see a posting I sent a few years ago. Can you delete a posting I sent so it no longer appears in the archives?
Once a posting is approved and sent, it becomes a permanent message on the archives and can be searched for by all the common search engines. It cannot be removed.

I want to respond to a posting I have seen in the archives but I can't because the email addresses are obscured, with a bunch of XXXX's after the @ sign. What is going on?
In order to prevent people from phishing the archives for email addresses to send spam, the software automatically obscures email addresses. You can only see email addresses if you receive the Neohiopal mail to your email service as a subscriber.

How do I communicate with you about your productions or something private?
If you want to communicate with me about something private and not related to the list or posting email me at FSternfeld@gmail.com. Again, the ONLY e-mail address to post a message is neohiopal@listserve.com.

I recently tried to subscribe with an AOL email address, but you rejected it. Why?
For the last six months of 2006, AOL was blocking NEohioPAL mail so it would have been pointless to approve your subscription since you wouldn't have received the messages. As of January 6, 2007, AOL has taken off the block on NEohioPAL mail, so you can submit for a subscription again and I will approve it. Thanks for your patience as I struggled to get this resolved.

I recently tried to post but was unsuccessful. What is going on?
There are two possible reasons you weren't able to post.

1) You sent your posting to the old address.

Since September 20, 2007, Neohiopal has been switched to a new host. Resend your posting to this address: neohiopal@listserve.com.

2) You tried to post to the new address without being a subscriber.

Since November 16, 2007, the Neohiopal settings have been changed to automatically discard all postings that come to the queue that are not from subscribers. The reason for that is that a ton (4 out of 5 messages, at least) of spam was getting to the posting queue and this was the only way to eliminate it. A message was sent out soon after 11/16 to the whole list telling them of the change.

So, the only way to get a posting through is if you are a subscriber. Please use an email address that is subscribed. If you don’t have one, you will need to subscribe first before you can post. Note: A way to be a subscriber but not receive any mail is to subscribe and then go on hiatus - information how to do that is here.

I haven't been receiving the mail lately. Why?
Recently some subscribers who have adelphia, juno, roadrunner and other email accounts have been bumped off the list, probably because those people have been erroniously (after all, every subscriber VOLUNTARILY joined the list) reporting the Neohiopal mail as spam. You can resubscribe using your old email address, or subscribe using a gmail or yahoo account. If you aren't able to resubscribe contact me to take you off the software's "banned" list. In the meantime you can check the archives.

What do you charge for this service?
It is free, with voluntary financial support accepted.

NEohioPAL is now in its TWELFTH year of providing people like you a valuable tool that draws together Northeast Ohio's arts community.

Your donation keeps this unique performing arts resource alive and free to all readers and posters.

In 2007, 2008 and 2009, a modest number of NEohioPAL supporters generously helped us defray costs.

NEohioPAL supporters are performers, artists and arts lovers who recognize the value of staying in touch with our region's arts scene. They are also people who realize that we have some very real bills to pay: web hosting, bandwidth, utilities, supplies - not to mention the time Noah Budin and I donate to keeping the site free of SPAM and running smoothly.

How much is NEohioPAL worth to you each day? Your annual donation helps
keep us up and running! Here is a simple table to help you decide how much you might like to donate:

$0.01 / Day = $3.56 / Yr.
$0.02 / Day = $7.12 / Yr.
$0.03 / Day = $10.68 / Yr.
$0.04 / Day = $14.24 / Yr.
$0.05 / Day = $17.80 / Yr.
$0.10 / Day = $35.60 / Yr.
$0.25 / Day = $89.00 / Yr.
$0.50 / Day = $178.00 / Yr.
$1.00 / Day = $356.00 / Yr.
$2.00 / Day = $712.00 / Yr.
$5.00 / Day = $1,780.00 / Yr.
$10.00 / Day = $3,560.00 / Yr.

As you are deciding whether to give, please consider these questions...

What has been the value of NEohioPAL to your organization or career?
Has it saved you money?
Helped you get a job?
Assisted in promoting your event, auditions, classes or camps?
Kept you informed about happenings around town?
Assisted in selling a personal item?

If you have ever found a job, gotten a gig, sold an item, learned of an audition or had a great night out at a performance, please consider giving a donation. Please click on this Paypal link to volunteer your financial support:

OR send a check (make sure to include your email address on the check somewhere) made out to "NEohioPAL, Ltd." to:

NEohioPAL, Ltd.
c/o Fred Sternfeld
24021 Halburton Rd.
Beachwood, Ohio 44122

Thanks for your participation in making the arts scene in Northeast Ohio vibrant and collaborative.

How do I subscribe?

You don't have to subscribe to receive messages, you can just check the archives instead.

If you choose to subscribe, you can do it here: